Mobile as a tool for Digital Inclusion

Robert Kenny and Claire Milne have published a paper (funded by Vodafone) looking at the drivers of Digital Exclusion in the UK, and mobile's relevance as a tool to help people get online.

Several developments in the market, including the the general transition to a 'mobile first' internet and the increasing proportion of those offline who currently have limited interest in getting online, suggest that new tools, and in particular mobile, will be important for addressing Digital Exclusion.